Refund policy

Return & Refund Policy

At Shopiloo, customer satisfaction is our top priority.
If you are not fully satisfied with your purchase, you may request a return within 7 days of receiving your order.

Eligibility for Returns:

• The item must be unused, unworn, and in its original packaging.

• A receipt or proof of purchase is required.

• Certain products such as personal care items, intimate goods, or customized products may not be eligible for return.

Refund Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to your original method of payment.

• Shipping costs are non-refundable.

To start a return:
Please contact our support team at Customershopiloostore77@gmail.com or call +44 8834 8329 08340.